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Privacy Policy

Last updated: 18 March 2026

  1. Introduction

This Privacy Policy explains how JOIN CURE LIMITED collects, uses, stores and protects your personal data when you visit www.joincure.com, contact us, or use our services. We are committed to handling personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

  1. Contact Details

Data controller: JOIN CURE LIMITED
Website: www.joincure.com
Email: admin@joincure.com
Phone: 0208 137 0057

  1. The Personal Data We Collect

We may collect and process the following categories of personal data:

Identity information such as your name.
Contact information such as your email address and phone number.
Enquiry information including details you provide when contacting us about personal training, therapy, physical coaching, mental coaching, nutrition coaching or fitness retreats.
Health and wellbeing information that you voluntarily provide in relation to our services.
Technical data such as IP address, browser type, device information and usage data.
Marketing preferences including your preferences for receiving communications from us.

  1. Special Category Data

Some information you provide may relate to your physical or mental health and is classified as special category data under UK data protection law.

We will only process this data where:
you have given explicit consent;
it is necessary for the provision of services you have requested;
it is required for legal purposes;
or otherwise permitted by law.

  1. How We Collect Your Data

We collect personal data:
when you contact us by phone, email or website form;
when you enquire about or book services;
when you interact with our website;
through cookies and similar technologies.

  1. How We Use Your Personal Data

We use your personal data to:
respond to enquiries and communicate with you;
provide personal training, therapy, coaching, nutrition services and retreats;
manage bookings and client relationships;
improve our services and website functionality;
send service-related communications;
send marketing communications where permitted;
comply with legal obligations.

  1. Legal Basis for Processing

We rely on the following lawful bases:
consent;
performance of a contract;
legal obligation;
legitimate interests, including operating and improving our business.

You may withdraw your consent at any time where processing is based on consent.

  1. Sharing Your Personal Data

We do not sell your personal data. We may share your data with:
service providers such as website hosting, IT support or communication tools;
professional advisers;
authorities or regulators where required by law.

All third parties are required to respect the security and confidentiality of your data.

  1. International Transfers

Where your personal data is transferred outside the UK, appropriate safeguards will be implemented to ensure it is protected in accordance with UK data protection law.

  1. Data Retention

We retain personal data only for as long as necessary for the purposes it was collected, including legal, regulatory and operational requirements. When no longer required, data will be securely deleted or anonymised.

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

  1. Your Rights

Under UK data protection law, you have the right to:
access your personal data;
correct inaccurate or incomplete data;
request deletion of your data;
restrict or object to processing;
request data portability;
withdraw consent at any time;
lodge a complaint with the Information Commissioner’s Office.

To exercise your rights, contact:

JOIN CURE LIMITED
Email: admin@joincure.com
Phone: 0208 137 0057
Website: www.joincure.com

  1. Cookies

Our website uses cookies and similar technologies to improve functionality, analyse traffic and enhance your experience. You can control cookies through your browser settings. Where required, we will request your consent before using non-essential cookies.

  1. Third-Party Services

We may use third-party tools or platforms to support our website and services. These providers may process personal data on our behalf in accordance with their own privacy policies.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the “Last updated” date will be revised accordingly.

  1. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

JOIN CURE LIMITED
Email: admin@joincure.com
Phone: 0208 137 0057
Website: www.joincure.com

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